Have a Question?

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EstateExec has been designed to be easy to use, and offers several ways to obtain assistance.

General Help

EstateExec provides a rich assortment of online help, ranging from automatically customized tasks for your individual estate, to the general Executor Guide you are currently reading, to the EstateExec Reference Manual for help with using the software. And the EstateExec FAQ contains answers to frequently asked questions.

Free Technical Support

If you have a question about using the EstateExec software itself, please check the above resources or contact support@EstateExec.com.

Guided Start

We also offer a Guided Start package for $149 which provides one hour of personalized assistance from one of our expert consultants. The consultant can explain the basics of EstateExec, help you understand how to best use EstateExec given your situation, and can help you enter data (including basic estate information, assets, debts, cashflow, and more). You can do this all in one sitting, or split your time into 2 sessions so you can gather relevant information that may be needed for data entry. Learn More...

If you have a question about a legal matter, it can be helpful to talk to an experienced lawyer. EstateExec has partnered with companies that can help you with legal advice as needed, at a price far below what you would normally have to pay to retain a lawyer.

JustAnswer®

JustAnswer is a subscription service that allows you to pay a modest monthly fee to get answers to your legal questions as they arise. Simply type your question online, and get matched with a relevant expert. You can talk, text, chat, even send documents and photos for review.

JustAnswer costs $5 to join and $60/month - significantly less than retaining a lawyer, and you can cancel any time. Founded in 2003, JustAnswer has a star-studded executive team and Board, including Board Member Charles Schwab.

To get started, just type your question in the chat window below. Please note that this service is for legal questions only ... see below for support using the EstateExec software.

Chat window

RocketLawyer®

RocketLawyer was founded in 2008, and is similar in size to JustAnswer. However, RocketLawyer has a different business model: they allow you to use the service in a trial for 7 days, after which they bill you annually at rate of $20/month. Unlike JustAnswer, they include unlimited use of legal document templates, but they charge extra for every conversation you have with a lawyer, at a rate of $75 for every 15 minutes. This is still cheaper than many lawyers, and you have the vetting and backing of the RocketLawyer organization (as opposed to randomly finding a sole practitioner on your own).

Simply click RocketLawyer, then

  1. Enter a brief version of your question, and press "Ask a Lawyer".
  2. On the next screen, select the estate's state, and choose "Wills, Trusts, and Estates".
  3. On the next screen, provide an email and password to create a RocketLawyer account.
  4. On the next screen select "Membership" so you can get a 40% discount on any subsequent services.
  5. Enter your payment information and continue.

While you can continue to use the RocketLawyer service every month, you also have the option to retain one of the lawyers with whom you've consulted, at a significant discount to his or her normal hourly rates.

Other Services

EstateExec offers other services as well: please see Available Services.

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